Quick start

Four steps and you are tracking.

Charge for 30 minutes.

Plug the supplied USB-C cable into any 5 V phone charger. The LED pulses blue while charging and turns off when full.

Install the PawSentry app.

Scan the QR below or search "PawSentry" on the App Store / Google Play. Create an account with your email.

Add the tracker.

In the app tap "Add new tracker", press the button on the tracker until the LED pulses blue, then follow the on-screen steps.

Place your home zone.

Drop the home pin where you live. Your pet's location relative to that pin powers everything else in the app.

Install app
pawsentry.com/app

60-sec setup video
pawsentry.com/setup

Need a hand?
support@pawsentry.com
pawsentry.com/support

Manufacturer / EU DoC

PawSentry ApS, CVR-nr 36256079, Denmark. Hereby, PawSentry ApS declares that the radio equipment type PawSentry 5 Pro is in compliance with Directive 2014/53/EU. Full Declaration of Conformity: pawsentry.com/ce-compliance.

Radio bands and max RF power

Radio	Band	Max RF
BLE 5.x	2400-2483.5 MHz	+8 dBm [TBD]
Wi-Fi 2.4	2400-2483.5 MHz	+18 dBm [TBD]
LTE-M	Bands 1/3/8/20/28 [TBD]	+23 dBm
NB-IoT	Bands 1/3/8/20/28 [TBD]	+23 dBm
GNSS	L1 (receive only)	n/a

Safety

Operate -20 to +55 °C. Do not expose to fire or over 60 °C.
IP67. Splashes and brief submersion only. Not for diving.
Charge from a 5 V USB-C supply that meets EN IEC 62368-1.
Do not open. No user-serviceable parts. Voids warranty.
Keep away from children. Lithium cells can cause serious burns if swallowed. Seek immediate medical help.

WEEE

Li-ion

IP67

Do not dispose with household waste. Return at end of life for separate collection. Battery is integrated and recycled with the device.

CE Full EU DoC and battery passport:
pawsentry.com/ce-compliance
Compliance contact: compliance@pawsentry.com
Designed and assembled in Denmark. © 2026 PawSentry ApS.