Privacy Policy

Effective Date: 23/11/25

At PawSentry, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.pawsentry.com) and use our services.

1. Information We Collect

We collect different types of personal data to provide you with the best possible experience, including:

A. Information You Provide to Us

    • Personal details (name, email address, phone number, shipping and billing addresses).

    • Payment information (processed securely by third-party payment providers; we do not store your card details).

    • Account details (if you create an account, we store your login credentials securely).

    • Customer support inquiries (information provided when you contact us for help).

B. Automatically Collected Information

    • Device and browser information (IP address, operating system, browser type, and usage data)

    • Cookies and tracking technologies (to enhance user experience and improve our website)

    • Geolocation data (only when explicitly permitted by the user, such as for GPS tracking services)

  •  

2. How We Use Your Information

We use your information for the following purposes:

    • To process and fulfill orders (including shipping and customer support).

    • To manage subscriptions and recurring payments.

    • To improve our website and services by analyzing usage trends.

    • To send updates and marketing emails (you can opt out at any time).

    • To prevent fraud and ensure security of transactions and accounts.

    • To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share data with:

    • Service providers and partners (e.g., payment processors, shipping carriers, analytics providers).

    • Legal authorities if required by law or to protect our rights.

    • Business transfers in case of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website performance. You can manage cookie preferences through your browser settings.

5. Data Security

We implement strong security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online service is 100% secure, so we encourage users to take precautions with their accounts.

6. Subscription and Payment Information

If you subscribe to a PawSentry plan, your payment details are handled securely by third-party payment processors. Subscriptions automatically renew unless canceled, as detailed in our Refund and Returns Policy.

7. Your Rights and Choices

Depending on your location, you may have the right to:

    • Access the personal data we hold about you.

    • Request correction or deletion of your data.

    • Withdraw consent for marketing communications.

    • Request data portability (if applicable).

To exercise these rights, contact us at support@pawsentry.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to read their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates will be communicated via email or website notifications.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

PawSentry
Bronzevej 106
5250 Odense SV
Denmark
Email: support@pawsentry.com

By using our website and services, you agree to the terms of this Privacy Policy.